32 articles
The phone is still your customers’ first contact channel. A poorly configured phone system means dropped calls, customers hanging up and lost sales.
Choosing between 3CX, Yeastar and Teams, migrating without changing numbers, fixing call quality, integrating WhatsApp: our engineers share the methods that work.
Telephony & communications · 5 November 2026 · 9 min read
3CX V20: what really changes, where Update 10 stands, and the move from V18 step by step: system owner, split DNS, departments, roles and rollback.
Telephony & communications · 19 October 2026 · 9 min read
UCM IP PBX, GRP and GXP phones, DECT, WiFi handsets, GWN access points, HT gateways and GDS door systems: what to buy from Grandstream in Morocco, in what order.
Telephony & communications · 17 October 2026 · 8 min read
IP telephony for real estate agencies in Morocco: the office number on agents’ mobiles, WhatsApp in the phone system, the CRM record on every call, sales offices.
Telephony & communications · 15 October 2026 · 8 min read
3CX app on iPhone, Android, browser and Windows: QR code setup, push notifications, statuses, hot desking, rollout and best practices for SMBs.
Telephony & communications · 15 October 2026 · 8 min read
3CX CRM integration: caller lookup, call journaling, click-to-call, contact creation. Odoo, HubSpot, Salesforce, Microsoft 365 and the edition you need.
Telephony & communications · 15 October 2026 · 8 min read
3CX and Microsoft Teams: official Direct Routing, Microsoft 365 prerequisites, certificate, ports, PowerShell scripts, licences and limits. Our partner guide.
Telephony & communications · 15 October 2026 · 8 min read
Recording business calls in Morocco: law 09-08, the CNDP, informing callers, retention periods, and setting it up on 3CX, Yeastar and Grandstream.
Telephony & communications · 15 October 2026 · 9 min read
Cloud PBX (hosted 3CX, Yeastar Cloud, CloudUCM) or on-premises appliance (Yeastar P-Series, Grandstream UCM): lines, internet, continuity, remote work, data.
Telephony & communications · 15 October 2026 · 8 min read
Hotel phone system in Morocco: room phones, wake-up calls, call billing and PMS integration (FIAS) with 3CX, Yeastar or Grandstream UCM, based on vendor docs.
Telephony & communications · 15 October 2026 · 8 min read
Phone system for a clinic or medical practice: reception, call queues, IVR, emergencies, on-call forwarding, DECT, privacy under law 09-08 and call recording.
Telephony & communications · 15 October 2026 · 9 min read
Choosing a phone system installer in Casablanca: verifiable vendor certifications, questions to ask, how a project runs, network, cabling and after-sales support.
Telephony & communications · 15 October 2026 · 8 min read
Secure a 3CX phone system: IP blacklist, allowed countries, outbound rules, passwords, 2FA, admin console access, encryption and updates. Our method.
Telephony & communications · 15 October 2026 · 8 min read
Secure a Yeastar P-Series: Remote Access Service and FQDN, country filtering, global blocklist, auto defense, 2FA, firmware updates and anti-fraud outbound rules.
Telephony & communications · 15 October 2026 · 8 min read
Yeastar CRM and Microsoft Teams integration: officially supported CRMs and helpdesks, features, required plans, Odoo prerequisites, Microsoft 365 licences.
Telephony & communications · 15 October 2026 · 8 min read
Yeastar Linkus app: features of the mobile, desktop, web and Chrome clients, remote access without port forwarding, push notifications, rollout and security.
Telephony & communications · 15 October 2026 · 8 min read
Yeastar S-Series to P-Series migration: S100 and S300 status, the official migration tool, what is and is not carried over, reusable modules and a cutover plan.
Telephony & communications · 7 October 2026 · 10 min read
Grandstream GRP, Yealink T5x, Fanvil X, DECT, Wi-Fi, video, headsets and softphones: how to choose the right IP phone for each user profile in Morocco.
Telephony & communications · 7 October 2026 · 10 min read
Queues, callback, outbound campaigns, supervision, wallboards, call recording under Law 09-08, CRM and remote agents: building a call center in Morocco.
Telephony & communications · 7 October 2026 · 10 min read
FXO or FXS, E1 PRI, T.38 fax, door phones, alarms: how to connect legacy lines to a 3CX, Yeastar or Grandstream PBX with Dinstar, OpenVox, Grandstream or Yeastar.
Telephony & communications · 7 October 2026 · 10 min read
GSM or 4G VoIP gateway in Morocco: use cases, SIM count, VoLTE, SMS, integration with 3CX, Yeastar and Grandstream, and what to check with the carrier.
Telephony & communications · 7 October 2026 · 10 min read
Business phone system price in Morocco: on-premises or hosted PBX, 3CX, Yeastar and Grandstream licensing, phones, gateways, SIP trunk, network and support.
Telephony & communications · 1 October 2026 · 8 min read
3CX licence in Morocco: SMB Free, Basic, PRO or AI, simultaneous calls, user limits, hosting and renewal. Our method as an official 3CX partner.
Telephony & communications · 1 October 2026 · 8 min read
Grandstream UCM IP PBX compared: UCM6301, 6302, 6304, 6308 and Audio series, with users, concurrent calls, FXO/FXS ports, Wave, RemoteConnect and phones.
Telephony & communications · 1 October 2026 · 8 min read
Yeastar P520, P550, P560 or P570 in Morocco: users, concurrent calls, FXO/FXS/4G ports, Appliance, Software and Cloud editions, and feature plans.
Telephony & communications · 30 September 2026 · 8 min read
IP phone systems in Morocco: hosted or on-premises, 3CX or Yeastar, numbers, features, handsets, network, project steps and costs. A guide for SMBs.
Telephony & communications · 30 September 2026 · 8 min read
IVR, call queues, business hours, overflow, callback and statistics: how to structure SMB call handling in Morocco on 3CX or Yeastar.
Telephony & communications · 30 September 2026 · 7 min read
Business SIP trunk in Morocco: how it differs from analogue lines, keeping your numbers, gateways, 4G backup, anti-fraud security and codecs.
Telephony & communications · 22 September 2026 · 6 min read
In Morocco, customers write on WhatsApp. Integrated with 3CX, WhatsApp Business lands in queues, with shared history, assignment and statistics.
Telephony & communications · 21 September 2026 · 6 min read
Choppy calls, drops, one-way audio: the network is usually the cause. SIP ALG, QoS, voice VLAN, WiFi, PoE, 4G failover: 10 mistakes and how to fix them.
Telephony & communications · 18 September 2026 · 7 min read
Licensing by simultaneous calls, mobile apps, CRM integration, flexible hosting: what makes 3CX our clients' most frequent choice, and where its limits are.
Telephony & communications · 13 September 2026 · 7 min read
3CX, Yeastar or Teams Phone in Morocco: licensing, hardware, analogue lines, Microsoft 365, three-year cost. Our method to choose your phone system.
Telephony & communications · 12 August 2026 · 6 min read
Leaving your PBX for IP telephony in Morocco: costs, number porting, remote work, call quality and the steps of a 3CX or Yeastar migration.
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Unified 3CX telephony integrated with an AI voice agent
Human and AI calls brought together on one modern, secure and easier-to-manage PBX, sized for high call volumes.
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Cloud phone system: an end to choppy calls
Audio loss eliminated, clear calls and significantly lower hosting costs. Teams stay reachable anywhere on the company number.
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