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Managed services

Managed IT services for businesses

Hand the daily operation of your IT to a dedicated team. We monitor your servers, endpoints and networks continuously, act before failures happen and report every month with clear indicators.

Free initial audit · Reply within 24 h · No commitment

+212 521 07 67 84
ALLSAFE support technician on the phone with a client

What you get

24/7 monitoring

Real-time alerts on servers, backups, network and workstations.

Proactive maintenance

Updates, security patches and clean-ups scheduled outside business hours.

User support

French and English-speaking helpdesk, remote assistance and on-site visits.

Predictable costs

Monthly fee per device or server, no surprises, backed by a service agreement.

The problems we solve

If two of these sound familiar, an audit is due.

Who it is for

SMBs with 10 to 300 endpoints, clinics, professional firms and industrial sites without an internal IT team, or with one that must focus on projects.

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  • Outages are discovered when users call, never before.
  • Nobody knows exactly what is backed up, patched or still under warranty.
  • The current provider bills by the hour and has no obligation of results.
  • Passwords and documentation live in one person's head.

What is included

Why ALLSAFE for managed it ?

How it is priced

Monthly fee per endpoint and per server, set after the audit. Covered incidents are never billed hourly. 12-month commitment, then two months' notice and full reversibility.

  • 24/7 monitoring of servers, endpoints, network, backups and certificates
  • French and English-speaking helpdesk by phone, email and portal
  • Patch and security update management, scheduled outside production
  • Complete IT documentation, delivered and kept current
  • Monthly report: incidents, response times, updates, remaining capacity
  • Quarterly review and budget roadmap

How we work

From audit to monitoring, with no downtime.

  1. 01

    Free audit

    Inventory of your environment, risks and current contracts. One day on site.

  2. 02

    Proposal and SLA

    Scope, response times, monthly fee and reversibility, all in writing.

  3. 03

    Progressive takeover

    Monitoring agents, documentation, access hardening, no interruption.

  4. 04

    Operations

    Monitoring, support, reports and continuous improvement. A dedicated contact.

Frequently asked questions

Managed IT : Your questions.

What are managed IT services?

Outsourcing the management, monitoring and maintenance of your information system to a specialised provider, under a service level agreement (SLA) that defines response times.

How much do managed services cost for an SMB?

Pricing depends on the number of endpoints, servers and the service level. We offer a monthly fee per device after a free audit of your environment.

Do you work on site?

Yes. Most incidents are handled remotely, and our engineers travel to Casablanca, major Moroccan cities and our clients abroad when needed.

Let’s talk about your project.

Free initial audit, reply within one business day.

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